FAQs

WHERE DOES YOUR CYPRESS COME FROM?
Our Cypress comes from the coastal areas of Louisiana, Alabama, Georgia, Mississippi, Virginia, and North and South Carolina. We also inventory some Cypress from Arkansas and Tennessee. While our inventory comes from the finest mills available every piece is re-graded before it is shipped, thereby assuring the quality you expect.

IS YOUR CYPRESS KILN-DRIED? With the exception of timbers, most of our Cypress is either kiln-dried or air-dried to 13-18% moisture content. We believe Cypress machines better and is more stable in this moisture range.

IS YOUR CYPRESS TIDEWATER RED OR ALL HEARTWOOD?
Most of the Cypress sawn and available today is second or third growth Cypress. Most remaining virgin timber is protected in wildlife areas or National Parks. While our Cypress does contain heartwood, we make no distinction. We do not sell Cypress by color, grain or amount of heartwood or sapwood.

IS DELIVERY AVAILABLE TO MY AREA?
Because of the favorable rates we receive from various trucking companies, we are able to ship orders, freight prepaid, almost anywhere in the United States for a reasonable delivery charge. The customer is responsible for ingress and egress handling, or any damages sustained while unloading.

DO I NEED TO PAY IN ADVANCE?
We do not ship C.O.D. Much of what we furnish is custom-made and requires a deposit before processing. If the order is shipped via LTL Truck Lines, full payment is required before shipping. If lumber is picked up at our yard, remittance is due at time of pickup. Terms are available to our charge account customers.

DO I HAVE TO BUY IN QUANTITY?
NO! One advantage of buying from Wilson Lumber Company, Inc. is that we will sell you only what you need for your job.

HOW DO I ESTIMATE HOW MUCH MATERIAL I WILL NEED FOR MY PROJECT?
We will be happy to help you with your estimate. If we know the square footage or lineal footage being covered and the pattern or size needed, we can usually estimate closely the materials needed.

DO YOU ACCEPT CREDIT OR DEBIT CARDS?
No. Purchases are made by cash, verifiable check, cashier's check, money order, or wire transfer.

WHAT ARE YOUR BUSINESS HOURS?
Our office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. Our loading hours are 8:00 a.m. to 4:00 p.m., Monday through Friday.

Wilson Lumber Company, Inc.
1279 N. McLean Blvd., Memphis, Tennessee 38108
Telephone: 901-274-6887 WATS: 1-800-264-0887 Fax: 901-274-6850